O'Reilly O'Rewards Program Terms and Conditions

Read the O'Reilly O'Rewards Program Terms and Conditions in Spanish. (Términos y Condiciones del programa O'Reilly O'Rewards en español)

The O'Reilly O'Rewards Program ("Program") is a loyalty program offered by O'Reilly Automotive Stores, Inc. ("O'Reilly") to its loyal customers. Each customer who is eligible and participates in the Program is referred to as a "Member." Participation in the Program is subject to and conditioned upon each customer agreeing to these Terms and Conditions as well as any rules, regulations, policies and procedures of the Program which are available at www.OReillyAuto.com/orewards-faq. Each Member's participation in the Program and these Terms and Conditions form the agreement between each such Member and O'Reilly. O'Reilly reserves the right to change these Terms and Conditions of the Program or terminate the Program at any time without prior notice.

Membership in the Program is free and no purchase is necessary to apply for a membership. Program membership is open to all U.S. and Puerto Rico residents (excluding all U.S. territories other than Puerto Rico) at least 18 years old. Enrolling is easy with two convenient options:

• Visit www.OReillyAuto.com/create-account, and follow the prompts to enter your contact information and setup your account preferences. You are now ready to begin earning points toward rewards.
• Stop by any O'Reilly Auto Parts store and ask one of our Parts Professionals to assist you in signing up for the O’Rewards program. You are now ready to begin earning points toward rewards.

Presenting an O'Rewards membership card or phone number upon checkout will allow for a smoother transaction. Prior to making a purchase, simply inform an O'Reilly Team Member about your current O'Rewards membership and provide them with your phone number or O'Rewards loyalty card number. The O'Reilly Team Member may then locate your account in the O'Reilly system and ensure the appropriate credit is applied.

Membership in the Program is subject to the following conditions:

• A customer may not join the Program without providing an accurate name, phone number, email address or mobile phone number
  
• O'Reilly is not responsible for lost or stolen loyalty cards, including due to a change of address or other contact information
• Each Member is liable for any taxes arising from such Member's participation in the Program, including the value of any reward that is redeemed and received by each such Member
• O'Reilly reserves the right to refuse membership to any customer who fails to follow Program enrollment procedures or provide required information
• O'Reilly reserves the right to limit the total number of cards and Members in the Program
• O'Reilly reserves the right to change or limit the geographic eligibility of Members
• O'Reilly reserves the right to terminate memberships, void rewards, or take any other action permitted by law for any reason including no reason at all, arising from a Member's violation of any law, breach of these Terms and Conditions or violation of any rules, regulations, policies and procedures of the Program
• O'Reilly reserves the right to cancel or terminate any membership or Program card which has incomplete, inaccurate, false or fictitious personal information and all Program points earned for that membership shall be forfeited
• O'Reilly reserves the right, without notice and in its sole discretion, to terminate a Member's enrollment in the Program after twenty-four (24) months of Membership account inactivity
• A Member must provide all required information to enroll and be eligible for rewards in the Program
• Lost or stolen cards will not be replaced
• Team members of O'Reilly and their immediate family living in the same household are not eligible to participate in the Program
• Program membership is only available to individuals. Program membership is not available to commercial accounts, corporations, businesses, charities, partnerships, enterprises or any other entity, unless written approval is received in advance from O’Reilly Automotive, Inc., in its sole discretion.

Members receive 1 point per $1.00 spent on all qualifying purchases. Some items and services are ineligible for reward points, including:

• Taxes
• Special orders/outside purchases
• Shipping charges
• Purchasing and loading a gift card
• Core deposits
• Environmental fees
• Returns
• Refunds
• Commercial account purchases
• Transactions paid for with a fleet card
• Loaner tool deposits
• Event ticket sales

Points are void if sold or exchanged for cash or other consideration or if received or used in violation of the Terms and Conditions herein. Points will not be transferred to any other program.

Accrued points expire at the end of the month one calendar year from the date they are earned.

If you are an O’Rewards member and your points from an in-store or online transaction do not appear on your account within 48 hours of your purchase, you may contact our Customer Experience team at (800) 283-3096 or Live Chat with them. The following rules apply:

• No credit is applied for purchases made prior to membership
• No credit is applied for purchases more than 30 days old
• No credit is applied for receipts within 24 hours of purchase
• Members may not request more than two (2) receipt credits per month
• Credits may take up to two (2) days to post to your account

We may occasionally send you exclusive members-only offers and feature product-specific promotions (i.e. Double Points or Bonus Points) in-store and/or online at OReillyAuto.com. Bonus points may also be awarded as a purchase incentive for previously ineligible items (such as gift cards) at the company’s discretion.

All rewards are distributed by email or text message. A $5.00 reward will be issued for every 150 points earned. Within one week of reaching 150 points, qualifying Members will receive their O'Rewards earned reward and the points will be deducted from Member’s account. Once points are deducted, they cannot be credited back to Member’s account. .

To redeem in-store, simply present the barcode from your reward during checkout.

To redeem online, Members should enter their alphanumeric reward code into the “Promo Code or O’Rewards Reward” box on the Cart Summary page of OReillyAuto.com.

A Member may redeem O'Rewards rewards on most items in O'Reilly Auto Parts stores and online at OReillyAuto.com. Total purchase price must be equal to or greater than the value of the O'Rewards reward. O'Rewards rewards expire 90 days from the date of issue, or after use.

Please note, the following exclusions do apply:

• Members may not use combinations of multiple coupons on purchases
• Members may not use a reward or coupon on gift card purchases
• Members may not use a reward or coupon on commercial account purchases
• Members may not use promotional coupons on sale merchandise

Program purchases, as reflected in O'Reilly records, shall be deemed correct and O'Reilly reserves the right to determine the qualification for any transaction and to correct or modify the Reward amount at any time based on O'Reilly records and calculation of account information.

Restrictions

Member points earned are non-transferrable, have no monetary value and may not be redeemed for cash. Any transfer or attempt to transfer Member's account or points shall be null and void and shall result in automatic cancellation of Member's account and forfeiture of Member's points. Any fraudulent or unauthorized use of a Member's account is prohibited and shall result in termination or disqualification from the Program. Points or rewards will not be awarded if the merchandise purchased will be used for resale or commercial use, and any rewards awarded on such purchases shall not be redeemable and will be forfeited. Each Member's account is the property of O'Reilly Auto Parts and may be revoked at any time in the sole discretion of O'Reilly.

O'Reilly reserves the right to cancel, modify, or restrict any aspect of the Program at any time, with or without notice. A Member's continued participation in the Program constitutes such Member's acceptance of any changes to these Terms and Conditions. Each Member is responsible for knowing and understanding any changes to the Program. For the most current version of the Terms and Conditions, a Member may visit https://www.OReillyAuto.com/orewards-terms-and-conditions and such Terms and Conditions shall supersede any other prior versions of these Terms and Conditions.

To update your communication preferences, visit www.OReillyAuto.com/create-account.

O'Reilly reserves the right to seek all remedies, whether available at law or at equity, criminal or civil, in the event Member abuses the Program or Member's issued account, fails to follow these Terms and Conditions, or makes any misrepresentation to O'Reilly.

O'Reilly shall not be liable nor shall it be responsible for any incorrect or inaccurate information; for communication, including Rewards, lost due to a change of Member's address or other contact information; for malfunctions or errors due to equipment or programming associated with the Program or utilized by a Member; for any interruption, or problem associated with any telephone communication or electronic transmission, including Internet connections; for problems relating to computer equipment, software, inability to access the Program's website, or for any other technical or nontechnical error or malfunction whether caused by human error, act of God, or otherwise.

UNDER NO CIRCUMSTANCES SHALL O'REILLY OR ANY OF ITS AFFILIATES, TEAM MEMBERS, SUPPLIERS, OR ANY OTHER PARTY ASSOCIATED WITH THE PROGRAM BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE PROGRAM OR REWARDS OFFERED THROUGH THE PROGRAM EVEN IF O'REILLY OR ANY OF ITS AFFILIATES, TEAM MEMBERS, SUPPLIERS OR ANY THIRD PARTY ASSOCIATED WITH THE PROGRAM HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF A MEMBER IS IMPROPERLY DENIED A REWARD, O'REILLY'S MAXIMUM LIABILITY SHALL BE LIMITED TO THE VALUE OF THE REWARD.
TO THE FULLEST EXTENT PERMITTED BY LAW, O'REILLY AND ITS AFFILIATES SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, CONCERNING ANY REWARDS, PRODUCTS, MERCHANDISE, AND/OR SERVICES OFFERED OR RECEIVED UNDER THE PROGRAM, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO SOME MEMBERS. MEMBERS AGREE TO RELY SOLELY ON THE MANUFACTURER'S APPLICABLE WARRANTY, IF ANY, FOR ANY REWARDS OR PRODUCTS REDEEMED OR PURCHASED THROUGH THE PROGRAM.

These Terms and Conditions make up the entire agreement between eligible current or past Members and O'Reilly as to the subject matter in these Terms and Conditions. These Terms and Conditions supersede all prior or other understandings, negotiations and discussions, whether oral or written. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

The Program shall be governed by the laws of the state of Missouri, without regard to its conflict of laws principles. Members in the Program agree to submit solely to the jurisdiction of any appropriate court within Greene County, Missouri for adjudication of any disputes arising from the Program or these Terms and Conditions.

The O'Reilly O'Rewards Program is protected by Copyright as a collective work and/or compilation, pursuant to U.S. Copyright laws. O'Reilly names, logos and trademarks are protected under state and federal trademark laws. Members are prohibited for using such names, logos and trademarks without O'Reilly written consent. All rights reserved.

By enrolling and participating in the program Member agrees to maintain at least one supported way (text message or email) of being contacted for the purpose of receiving information about program features and benefits, earned rewards, account information, product recall notifications, transactional messages or other important program information necessary for the proper administration of the program. Refusal to comply may result in the cancellation of Member’s account and forfeiture of earned points, at company’s sole discretion. Furthermore, Member agrees that by enrolling in the program, member is automatically opted-in to receive promotional advertising, marketing, special member promotions and/or coupons and other offerings from O’Reilly Auto Parts and O’Reilly suppliers that we believe may be of interest to you. Promotional offers may be distributed via mail, email, phone, text message and other communication channels at company’s discretion. If you would like to opt-out of these promotional offers or communications, please click the unsubscribe button at the bottom of received emails or text STOP to 64078 and follow the prompts. See Privacy Policy for more details.

Program Terms and Conditions as well as any rules, regulations, policies and procedures are void only to the extent prohibited by law.

Members may request information about the Program or cancel participation in the Program, by calling our Customer Experience team at (800) 283-3096 or by contacting the O'Reilly O'Rewards Program Administrator at O'Reilly Auto Parts, Attn: O'Reilly O'Rewards 233 South Patterson, Springfield, Missouri 65802. .

California residents: For more information regarding your privacy rights, please go to https://www.OReillyAuto.com/california-privacy-policy.