Our Team | O’Reilly Auto Parts Professional Parts People

Each and every one of our more than 90,000 team members play a very important role in our ability to provide excellent customer service and deliver consistent, successful performance. In addition to creating an inclusive workplace where team members can grow, our company knows the value of a tenured team and has long maintained a promote-from-within philosophy. As leadership opportunities arise, we look first within the Company, and promote those who have exceeded performance expectations, have the right expertise, and have demonstrated leadership potential.

Our promote from within philosophy is augmented by pursuing strategic hires with a strong emphasis on automotive aftermarket experience, customer service excellence, subject matter expertise, and a solid culture fit. The result is a strong and experienced leadership team across the organization.

At O’Reilly, we are committed to fostering a culture of engagement and inclusion where every individual’s voice is heard, valued, and respected. We believe in celebrating and embracing the unique perspectives, experiences, and talents that each person brings. We are dedicated to creating an environment that is free from discrimination, harassment, and bias, and where everyone has equal opportunities to thrive and succeed.

Creating a Sense of Belonging

O’Reilly Auto Parts is dedicated to creating meaningful change to best serve our team members, and hearing from them provides critical understanding of their points of view. Our annual Voice of the Team Member survey gives our company a greater opportunity to know what we’re doing well, where we can improve, and how we can better support all team members. We aim to drive business results by providing a work environment where team members feel highly valued and can be productive and effective in their jobs.

Through proactive initiatives, communications, open dialogue, continuous learning, and our Team Member Network Groups (TMNGs), we strive to ensure our company is a place where all individuals feel empowered to contribute their best. Our team member network groups provide the opportunity for mentorship, skill-building, networking with team members, and create a sense of belonging across O’Reilly Auto Parts.

Since our inaugural 2018 Sustainability, Social, and Governance Report, we have continued to engage with our stakeholders, solicit feedback, establish new priorities, increase transparency, and improve disclosures. While we are pleased with the progress we have made, we understand there is more work to be done, and we remain committed to continual improvement. We will update this report annually to keep our customers, shareholders, and team members aware of our ongoing efforts.